A20:36
Last week I had to share bad numbers.
Last week I had to share bad numbers.
I prepared the report on Monday morning.
I prepared the report on Monday morning.
The numbers were worse than we hoped.
The numbers were worse than we hoped.
I wanted to be straight with everyone.
I wanted to be straight with everyone.
So I called a short team meeting.
So I called a short team meeting.
I said, "Here is what the numbers say."
I said, "Here is what the numbers say."
Then I showed the chart on the screen.
Then I showed the chart on the screen.
People looked quiet for a moment.
People looked quiet for a moment.
I added, "Here is how we can respond."
I added, "Here is how we can respond."
I listed three simple next steps.
I listed three simple next steps.
After that, people started to talk.
After that, people started to talk.
One person asked a good question.
One person asked a good question.
IS
Being Honest About Bad Numbers
by @isla_world