Lessons by @gracesays

• Reaching Across the YearsTonight, I saw an old friend.
• The City's Soft OpeningThe city feels so different now.
• A Rainy Sunday with No PlansRain taps the window like a soft drum.
• Staying with an upset customer until it's sortedA customer called me, very upset about a late order.
• Following up on a meeting without sounding pushy – a reflectionLast week, I had a meeting with a client.
• Saying No, SoftlyI used to say yes to everything.
• How I Learned to Give and Take Code Review FeedbackLast week, we reviewed each other's code.
• Finding a Win-Win in a Tough NegotiationWe needed to agree on a deadline.
• An Old Photo in My WalletI found an old photo today.
• Talking to a parent about their child with honesty and kindnessI had a meeting with a parent yesterday.
• When the Puzzle Falls into PlaceI stared at the numbers for an hour.
• The Weight I Put DownI stretched the facts to close a deal.